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Customer Insights

Whether providing membrane solutions, pretreatment products, or system support, our customers come first. View our customer testimonials to learn more.

Providing Solutions & Building Global Partnerships

Pall Water is more than a solution provider, we are your partner in water treatment. From concept to commissioning and beyond, we are at your side every step of the way.

Whether providing membrane solutions, pretreatment products, or 24/7 system support, our customers come first. At Pall Water, we are committed to you, and aim to exceed your expectations by delivering reliable, world-class solutions. Read more about our success stories and see what our customers have to say about our support services and water treatment solutions. 

 

Service & Support

In addition to comprehensive water treatment solutions, Pall Water is proud to provide exceptional service and maintenance across the globe. From annual check-ups to emergency response, our dedicated service teams are available for 24/7 support. Learn more about our Aria CARE Service & Maintenance team today. 

At Pall Water, we're committed to building lasting relationships with our customers. Contact us today for more information. 

Watch Our Customer Video

See what our customers at Hendersonville, TN have to say about their custom-designed membrane system and experiences working with Pall Water.
See what our customers at Hendersonville, TN have to say about their custom-designed membrane system and experiences working with Pall Water.
Read more

Customer Testimonials

Discover the value of Pall Water solutions and services. Explore our case studies and customer testimonials for more information about the comprehensive, unparalled solutions we provide.
Discover the value of Pall Water solutions and services. Explore our case studies and customer testimonials for more information about the comprehensive, unparalled solutions we provide.
Read more

Customer Testimonial: From Beginning to End

"Our number one priority is to protect public health, and because of Pall Water’s membranes, we are able to provide our community with the best and safest water. From pilot to performance, Pall Water has provided superior technology, support, and customer service – standing head and shoulders above other membrane systems we researched. From the very beginning on August 26th, 2014, Pall Water’s membranes have exceeded our high expectations. We can’t imagine ever using another membrane provider."

 

– John Wunner, Water Plant Superintendent at the Hendersonville Utility District in Tennessee

 

Learn more about this project, read the full Aria CARE Membrane Modules & Aftermarket Service case study: "Prioritizing Risk and Quality When Evaluating Membrane Replacement Options."

Customer Testimonial: From Concept to Reality

"I first conceptualized this plant in 2004 and worked with the Pall Water team to turn this concept into a process solution. ENPPI and ETHYDCO worked together to engage Aquatech, a Pennsylvania based company, to deliver the ZLD solution. The Pall Water team was incredibly accessible and professional during the production process. We are extremely pleased with the strength and reliability of the filtration system, which has helped us meet environmental regulations and gain global recognition."

 

– Hossam El-Fahmy, Engineer and General Manager for Utilities & Offsite

 

Learn more about this project, read the full Aria FLEX ENPPI / ETHYDCO, Egypt case study: "Providing Successful Pretreatment of Challening Feed Water at Egypt's First ZLD Plant." 

Customer Testimonial: From Pilot to Project

"From day one of the Pall Water pilot, the team at Sherbrooke’s water treatment plant felt like a valued customer. While initially anxious about the prospect of implementing a new membrane technology – which no other cities were using in Quebec at the time – our operators were convinced within the first few days of the pilot due to how easy the system was to operate and the noticeable high quality of the water."

 

– Luc Larrivee, Commander in Chief for Water at the Sherbrooke Water Treatment Plant

 

Learn more about this project, read the full Aria FLEX Sherbrooke, Canada case study: "Meeting New Drinking Water Regulations and Increased Capacity Needs with Robust Membranes."

Customer Testimonial: From Flood to a FAST Solution

"As soon as the Pall team got the call, they were off to the races, with the Aria FAST unit arriving just three days after the flood. To get the system online as quickly as Pall did, just a few hours after their technician arrived, speaks volumes to the quality and pre-configuration of the Aria FAST unit and the expertise of Pall’s technicians. The time Pall spent on engineering and design of the unit was evident based on how little time it took for us to produce quality water.”

 

– Jordan Hibbs, PE, Enprotec / Hibbs & Todd, Inc. (eHT)

 

Learn more about this project, read the full Aria FAST Cisco, Texas case study: "Following Flood, Emergency Deployment of Mobile Filtration System Restores Drinking Water Within Days."

Customer Testimonial: From Sediment to Solution

"We called upon Pall Water to stop sediment buildup from clogging our HVAC systems and the University of San Diego got exactly what we asked for as Pall Water’s Polypropylene Microfiber bag filters solved our problem. The technicians absolutely love Pall Water’s filters as they no longer waste several hours cleaning out clogged coils on the roof and our building occupants are pleased that they no longer have to file work orders complaining about the lack of air conditioning in the Degheri Alumni Center."

 

– Steve Glover, Facilities Engineer, at the University of San Diego

 

Learn more about this project, read the full Prelude Filter Bag University of San Diego case study: "Preventing Sediment Buildup and Malfunctioning HVAC Systems On Campus with Filters."

Customer Testimonial: From Challenging Waters to Improved Operation

"With Pall’s Aria FIT skids, we are now able to achieve maximum capacity of 7.5 megalitres per day, which was previously a big challenge as our old system typically operated around 4.5 megalitres per day due to issues handling turbidity and removing fine chalk. This additional capacity allows Waterworks Road Water Treatment Works to be more resilient because if the plant experiences any issues, we now can pull from our own excess supply rather than having to rely on other nearby plants. The Pall skids have allowed the overall operation to become more robust."

 

– Brian Steventon, Project Manager at South East Water

 

Learn more about this project, read the full Aria FIT Waterworks, UK case study: "Meeting Drinking Water Inspectorate Compliance on a Tight Deadline."